My spouse and I had been at our native Bathtub & Physique Works over the weekend, shopping for some Christmas presents for our daughters, after I learn the posted signal speaking about their return coverage. Let’s simply say it REALLY obtained my consideration. Seems the Bathtub & Physique Works return coverage is fairly superb and really sounds too good to be true, so I figured I higher look into it. Right here’s what I found, I hope this data helps you together with your subsequent return.
How Many Return Days Does Bathtub & Physique Works Give Me?
90 days.
If you would like a refund again to your unique type of fee you’ll have to convey the merchandise again, together with your receipt, inside 90 days of buy.
What Occurs After 90 Days?
You may nonetheless return the merchandise(s) however you’ll need to accept retailer credit score or an even trade.
Since Bathtub & Physique Works has no thought what you initially paid, you’ll get the bottom promoting value of the merchandise whenever you go for retailer credit score.
See Additionally: 11 Brilliant Ways to Save Money at Bath & Body Works
What If I Misplaced My Receipt?
Not a giant deal except you had been actually hoping for a refund again to your bank card.
In case you lose your receipt you may nonetheless get retailer credit score or an trade.
The superb half in regards to the Bathtub & Physique Works return coverage is that there’s NO timeline for making “receipt-less returns”.
You can also make a return 5 years after your buy date they usually’ll STILL take the merchandise again for retailer credit score, even with no receipt.
See Additionally: Ulta Return Policy: We Answer ALL the Hard Questions
What If I Used A lot of the Product?
Amazingly, they’ll nonetheless allow you to return a product that has been opened and used, even when it’s nearly gone.
I hit up a Bathtub & Physique worker and requested if this was truly true and she or he advised me it ABSOLUTELY was.
She additionally added that she hopes folks DON’T abuse this beneficiant coverage as it can inevitably be dialed again in the event that they do.
After which requested her if she’s ever had somebody return one thing that was just about empty and she or he mentioned “Sure, a few times however not fairly often.”
Is There Something That Can’t Be Returned?
Amazingly, NO.
They need you to “adore it” so you may return something, anytime, for ANY cause.
The one factor you in all probability can’t return is EMPTY bottles or fully used candles.
I verified this with a chat rep from Bathtub & Physique and was advised “Returns could be denied in case you attempt to return an empty bottle or candle jar.”
See Additionally: Sephora Return Policy: Let’s Break It All Down For You
Are My Bathtub & Physique Returns Being Tracked?
Most likely.
Whereas they gained’t essentially admit it, you may nearly assure Bathtub & Physique Works is monitoring your returns.
I’m guessing in case you abuse their liberal coverage they’ll refuse your return sooner or later.
Can My Return Ever Be Denied?
Sure…I feel so.
From speaking to an worker, I used to be advised that “return coverage abuse” circumstances are left as much as particular person retailer managers.
Backside-line…don’t abuse their coverage because it may simply find yourself going away for all of us.
Can I Return On-line Purchases In-Retailer?
Sure.
Simply convey your on-line buy again to ANY Bathtub & Physique Works location and get a refund.
You should use your on-line bill or affirmation e mail as your “proof of buy” receipt.
See Additionally: Lululemon Return Policy: We Make Sense of a Confusing Policy
How About Returning In-Retailer Purchases Through the Mail?
No.
In-store purchases can ONLY be returned to a Bathtub & Physique retailer and never by way of the mail.
How Lengthy Does It Take For My Return to be Processed?
When a return is refunded again to your unique type of fee it takes 3-5 enterprise days on common.
If a present card is issued as an alternative, it’s primarily an immediate return.
Ask the Reader: What’s been your expertise with the Bathtub & Physique Works return course of? Good, unhealthy, or just superb?
By Kyle James
